Carers Network is recruiting a new Information, Advice and Guidance Officer


Information, Advice and Guidance Oficer

£24,000 per annum (37.5 hours per week) 

7% pension, interest free travel loan available 


We are seeking an excellent candidate for the role of Information, Advice and Guidance Officer to be a part of our recently formed Information, Advice and Guidance team.  

Three out of five people become an unpaid carer at some point in their lives, looking after a family member or friend who couldn’t manage without them because of an illness, disability, mental health problem or an addiction. Most do so without help or recognition. 


The successful candidate will support this hidden army by providing a confidential listening ear and personalised information and advice on a range of subjects including carer rights and entitlements, basic welfare benefits and other financial information.  The post-holder will also help to run the daily telephone advice line, facilitate monthly support groups and carry out targeted outreach work to raise awareness of Carers Network and to increase identification of carers. 


The IAG team is based in our Westminster office and this post will focus on Westminster with significant work remotely in the community.  The post-holder will also be expected to work in the boroughs of Hammersmith and Fulham and Kensington and Chelsea from time to time as required. 


The ability to speak a community language would be advantageous. 


Carers Network is a charity. We are an equal opportunity employer and service provider that recognises and celebrates diversity. We hold quality marks from PQASSO and Carers Trust, we are also a London Living Wage employer. 


To apply for this role please complete the application form and return it together with a supporting statement which addresses the requirements outlined in the person specification to info@carers-network.org.uk 


Closing date for all applications is 23rd February at 5pm.  We are keen to fill this role quickly and will not necessarily wait until the closing date to invite candidates for interview. Interested candidates should apply immediately. 

IAG JD Westminster

CN Application IAG Officer

Equal Opportunities Monitoring Form





Team CN at Royal Parks Half 2017

Team CN at the 2017 Royal Parks Half raised over £4,500 to support local unpaid carers.

If you’d like to join the team in 2018 Royal Parks Half please email events@carers-network.org.uk before 30 November 2017.

Registration is free. We just ask that you raise £400 to help us support even more local unpaid carers

To get you in the mood here are some photos from this year’s run:

Team CN’s Ed Bovington who crossed the line in 5th place!

 ‘Flying’ Francis Ngale

Steve salutes the crowd

Blink and you’ll miss her … Sarah at mile 10

Rob steams past at mile 10

Job done!


H&F Carers Forum: Fri 27 Jan, 1.30pm

The next H&F Carers Forum will be on Friday 27 January 2017 at 1.30pm-3.30pm at Bishop Creighton House, 374-380 Lillie Rd, SW6 7PH

Download the agenda here

The minutes from the last H&F Carers Forum held on 28/10/2016 can be downloaded here

We need to raise another £250 by Monday 14 Dec!

There are only 5 days left of our crowdfunding campaign! 

Time is running out and although we have so far done really well in raising £2,250 from 73 donors, we still need £250 to reach our goal in order to help 50 carers share skills in our unique Time Bank.

Here is the link to our project to read more about our work and to make a donation: http://bit.ly/carers-time-bank


If we reach the baseline target of £2,500 from 50 donors by 19 December we will earn a permanent spot on GlobalGiving UK and become a part of the GlobalGiving network, which means we can access grants, trust fund money and training for our organisation – all for free!

Unfortunately, though, we can’t do this without your support. Please take these last few days to support our project which is online here: http://bit.ly/carers-time-bank

In addition to making a donation, it would be amazing if you could help us by also spreading the word. If you can share this with your closest family or friends who you think would also be interested in helping us expand the Carers Time Bank that would be amazing, if they also donated to us we would definitely reach our target before 2pm on Monday 14 December!

Thank you for your continued support and effort, we hope we can share the successes of our project with you in the near future once we reach our goal.

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Life After Stroke Awards

The Life After Stroke Awards recognise and celebrate journeys of immense courage and determination by stroke survivors and carers.

The awards also recognise the compassion and unfailing commitment of individuals and organisations to rebuilding lives that have been affected by stroke.

The Life After Stroke Awards ceremony will be held in London at a prestigious venue in the Autumn 2017.

Those chosen to receive an award will win a trip to stay in central London and will attend the award ceremony on the day to accept their award from a celebrity supporter of the Stroke Association.

One of the categories is the ‘Carer’s Award’  that is for a person who has demonstrated continued commitment to caring by providing personal, practical and emotional support for a stroke survivor.

There are also other categories including:

  • Courage Awards
  • Creative Arts Award
  • Professional Excellence Award
  • Stroke Association Award for Volunteering
  • Stroke Group Award
  • Fundraiser of the Year Award

Nominations for the awards are now open and all the information about ‘how to nominate’ can be found by visiting stroke.org.uk/lasa