Carers Network: Supporting unpaid carers, enhancing lives across London


Our values are at the heart of everything we do. They underpin our day to day work, who we are, and why we are unique.

We are compassionate

We listen to what carers want and work with them – with kindness, sensitivity and understanding.

We are proactive

We take responsibility for getting carers the help they need.

We make a difference

We actively work to make a positive change in carers’ lives.

Caring is more than just a job. It’s more than going for the prescriptions; it’s more than doing the shopping or helping the person you care for dress. It’s a commitment to someone you love. It’s supporting their emotional and physical needs and helping them retain their pride and dignity.

Our vision is that every unpaid carer in the areas in which we operate is recognised and leads a healthy, fulfilling life with control over their caring role.


1. Carers Network delivers more of the high quality services that carers tell us they want to receive

2. Carers Network reaches more carers at the times when they most need our help

3. Carers Network is a sustainable organisation with a good base of diversified funding and strong staff skills.

Download Carers Network’s 2018-2021 Strategy here

Customer Care

Download the Carers Network Customer Care Statement

Carer Engagement

Download the Carers Network Carer Engagement Policy