A new online service means people living in Westminster can now receive advice by email.

This is a unique service which will make it easier for people in Westminster to access the advice they need.

Advice Westminster’s Online Advice Service allows residents to submit a query using a simple online form, which will be answered by email within five working days.

Applicants will receive a one-off response from a trained adviser, who wherever possible will provide advice or information, or give details of other organisations that may be able to help.

Residents can ask for advice on a range of topics including benefits, employment rights, access to health, debt and immigration.

Advice Westminster’s Online Advice Service is delivered by Migrants Resource Centre but is open to all Westminster residents, including non-migrants.

MRC

To ask for advice, visit: http://advicewestminster.org.uk/get-advice-online/

The service has been developed by Reform Advice in Westminster, which is funded by the Big Lottery Fund  and delivered by Migrants Resource Centre in partnership with Westminster Citizens Advice Bureau and Z2K.

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For those who choose not to use the email advice service, the Advice Westminster website also provides information about a wide range of advice agencies in the borough:

http://advicewestminster.org.uk/westminster-advice-services/

Residents can also ask for help over the phone or face to face using the Westminster Advice Services Partnership gateway assessment service: http://www.westminsteradvice.org.uk/getting-advice

For more information about Advice Westminster, contact Sara Wickert using this online form: http://advicewestminster.org.uk/contact-us/

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