speakup_twitterDo you have an idea that could help improve health and care for you, a loved one or your community?

The more people share their ideas, experiences and concerns about NHS and social care, the more services can understand when improvements are needed.

Your local Healthwatch exists to help make care better by making sure services hear what is working for you and what is not.

However, your local Healthwatch cannot take action without evidence.

How can you help?

Join Healthwatch England’s campaign to help improve health & care in 2017 by encouraging more people to contact their local Healthwatch and #SpeakUp about their ideas and experiences.

Healthwatch Central West London (Westminster, Hammermsith & Fulham, Kensington and Chelsea): http://healthwatchcwl.co.uk/your-say/contact-us/

Healthwatch City of London: http://www.healthwatchcityoflondon.org.uk/talk-us


CWHHEThe CWHHE Clinical Commissioning Group collaborative (made up of Central London, West London, Hammersmith and Fulham, Hounslow and Ealing CCGs) are in the process of reviewing the Diagnostics services provided in these areas.

The focus of the work will be to make it easier for patients to access diagnostic services and improve the quality of the service.

A Diagnostic test is a medical test performed to aid in the diagnosis or detection of diseaseinjury or any other medical condition.

For example, a test may be used to confirm that a person is free from disease, to fully diagnose a disease, to work out how serious a disease is or how well the patient might respond to treatment.

They would like to use patient and carer expertise to help ensure they provide the right service.

If you are a patient who uses these diagnostic services or care for someone who uses these services, they would like to hear from you to hear about your experiences and suggestions for how services can be improved.

There will also be a series of monthly one-hour workshops between July and September to look at reviewing this service.

They would value your participation in these workshops, so that they can ensure they develop the right service for patients and residents.

Please email Samira Shariff (CLCCG Planned Care- Project Manager) samira.shariff@nhs.net  or telephone 020 3350 4779 if you’d like to get involved.



Are you interested in improving patient care in the NHS?

Imperial College Healthcare Trust is about to launch a new series of Sprints to tackle problems that staff are facing in their daily working lives.

A Sprint is an intense day of team work where healthcare staff, patients, artists, engineers and designers work together to come up with innovative solutions and test these new ideas with patients and hospital staff.

“It ignited a spark between patients and healthcare professionals” Patient representative.

“Working in teams and trouble shooting. Having such a positive spin on outcomes and that they can work.” Nurse, Imperial College Healthcare NHS Trust.

The Sprints are open to anyone with an interest in Quality Improvement, bringing together a fantastic mix of people.

Facilitated by Dan Phillips, an independent service designer who is also a visiting tutor at the Royal College of Art, helping teams to apply design processes to challenge established ways of doing things across the Trust.

BOOK NOW FOR Friday 18 March, 9:00 – 17:00

Oak Room, W12 Conference Centre, Hammersmith Hospital

Lunch and refreshments provided.

Please let them know if they can arrange to cover your travel costs.

To book a place or for further information please contact them on QI.hub@imperial.nhs.uk or call  020 331 25259

New H&F logo

Neighbourhood Health Forums for 2016.

This is a chance to tell Hammersmith and Fulham Council and NHS providers what you think of the health care services and to have your say on how to improve health care services in the borough.

Fulham North 28 January
Clem Attlee Tenants’ Hall,
Len Freeman Place, SW6 7TN

Fulham South 4 February
St Matthew’s Church,
Wandsworth Bridge Road, SW6 2TZ

Shepherds Bush 18 February
White City Community Centre,
India Way, W12 7HT

Hammersmith 16 March
Small Hall,
Hammersmith Town Hall,
King Street, W6 9JU

For further information contact Nivene Powell on 020 8753 4342 or email nivene.powell@lbhf.gov.uk.



CN at AGM_Colour_Crop


The last 12 months at Carers Network in Hammersmith & Fulham:

In 2015 Carers Network surveyed Hammersmith and Fulham Carers:

  • 88% of those surveyed rated our service as excellent or good
  • 85% said they would recommend us to others.

42% of the new carers we are now supporting in the borough are from BME (black and minority ethnic) backgrounds.

In 2015 we ran a 6 week Caring With Confidence Course for 8 carers, funded by the Big Lottery.
Carers who attended told us this was a transformative experience. This course is currently being re-run.

The End of Life Carers Project supported 100 additional carers across the boroughs of both Hammersmith & Fulham and Westminster.

The year also saw the launch of the H&F Carers Forum.
This is a great opportunity for carers to have their voice heard and to shape the future carer service in the borough.

Across both Hammersmith & Fulham and Westminster Carers Network has also just launched a new E-Bulletin which focuses on events, activities, issues and opportunities that will be of interest to carers.
Subscribe to the bulletin here.

In 2015 we raised funds for additional activities including a seaside trip; a weekend trip to Edinburgh for young adult carers; a number of spa days; theatre trips; reflexology treatments and a Christmas dinner for 150 carers.

Carers Network has also gained a number industry quality marks including PQASSO and the Carers Trust Quality Mark as a Centre of Excellence.

We also run the Tri-borough Providers Forum. This forum serves as a way of connecting together all organisations running carers services.

We hope that 2016 will be another year and that we can continue to reach out and provide help and hope to even more carers across Hammersmith & Fulham. If you would like to support us achieve our mission with a donation or are interested in doing any fundraising activity on our behalf please feel free to contact us on info@carers-network.co.uk

Find out about more of our H&F services here and visit our events calendar here.