Carers Network is recruiting for the post of Carers Caseworker

Carers Caseworker

  • Salary:                   £24,000 per annum pro-rata
  • Hours:                   Full-time (37.5 hours) or part-time (flexible)
  • Contract type:      Fixed term – ends 12 months after start date

Closing date: 15th October 2018

Interview date: 24th October 2018

About this role:

We are seeking excellent candidates for the role of Carers Caseworker to support carers by providing expert assessment, advice, support planning, and casework.

We welcome applications from candidates looking for full-time or part-time work.

The post holders will be responsible for carrying out carer assessments, providing unpaid adult carers with individual support plans tailored to their needs, as well as developing relationships with partner organisations to raise awareness of carers’ rights and needs.

Post holders will be based in our Westminster office, with significant outreach work in the community, either in the City of Westminster or in the Royal Borough of Kensington and Chelsea

Duties include:

  • To carry out detailed carers assessment and support plans that address carers’ needs, in line with the Care Act 2014, plus associated follow-ups and annual reviews.
  • To assess carers’ eligibility for financial support, e.g. Carers Personal Budgets, and make associated applications.
  • To write up detailed assessments directly into an online database.
  • To carry out casework with carers and liaise with other agencies such as Local Authorities, NHS bodies and other voluntary organisations.
  • To provide emotional support to carers at times of crisis.
  • To make home visits and to work in outreach locations as required.

Person Specification

In your cover letter please describe your experience for each of the specifications below.

If you don’t have experience for any of the specifications write about how you would address that gap.

The cover letter will be used to shortlist your application so if you do not provide a cover letter your application will not be shortlisted.

Write about your

  1. Experience in a similar role
  2. Excellent verbal and written communication skills
  3. Ability to listen to and talk to vulnerable service users from all backgrounds
  4. Ability to demonstrate kindness, compassion and understanding
  5. Knowledge of issues affecting unpaid carers
  6. Ability to carry out detailed assessments of carers’ needs and make recommendations for support
  7. Ability to manage a demanding level of administrative work to a high standard
  8. Ability to manage competing priorities and meet deadlines
  9. Skill in using online databases – give examples of systems you have used e.g. Mosaic, Charity Log, etc
  10. Ability to travel to outreach locations in Central London
  11. Commitment to valuing difference and diversity
  12. Ability to speak a second language – if any
  13. Commitment to respecting confidentiality
  14. Knowledge of relevant legislation, in particular the Care Act 2014
  15. Flexible approach to working in a small team and a willingness to help others

How to apply

To apply for this role please email your CV, your covering letter and Carers Network’s equal opportunities monitoring form (which can be download here) to

For more information please call us on 020 8960 3033.