The People First website offers information and advice on behalf of the Adult Social Care teams for the London Borough of Hammersmith & Fulham, the Royal Borough of Kensington and Chelsea, and Westminster City Council.

The site includes over 200 information pages on adult social care and related issues, a huge calendar of activities and events for local residents, and an extensive directory of local organisations and resources which can offer support, advice, opportunities to get out and about, and much more besides.

The site includes a section specifically for local carers. They are keen to ensure that the information in this section and across the site is relevant, useful, up-to-date and easy for carers to find – to this end they would like to bring together a small group of carers (6-9 in total) from across the 3 councils to help them review the information and find ways in which they might improve it.

If you would be interested in being part of this group, or have any other comments about People First, please contact at  –  they look forward to hearing from you!

Don’t forget to vote today and to have your say. You don’t need to have your polling card as long as you are registered to vote. Polling stations are open until 10pm today. You can find your polling station here:

H&F here

Westminster here

Hammersmith & Fulham Clinical Commissioning Group and Central London, West London, Hammersmith & Fulham, Hounslow, Ealing Clinical Commissioning Groups (CWHHE) are seeking patient feedback for improvements in Patient Online Services.

Online Services currently include:

  • Electronic Prescribing Services (EPS) / Electronic Electronic Prescription Transmission (EPT) – where patients can nominate any number of pharmacies / outlets for collection of electronic prescriptions.
  • SystmOnline  / Patient Online Access – whereby patients can view their record, book or change appointments and view specific results from their computer or phone app.
  • Practice websites and how they facilitate the above as well as provide information and increasingly interactive facilities – e.g. around travel vacs, diabetes care
  • Email correspondence with patients 

Much has already been done (and is on-going)to develop provision within practice sites.

They would, however, would like to discuss patient experiences with a range of patients and carers including: older people, students, housebound patients, parents etc.

The feedback would consist of a 30-60 minute discussion which can be over the phone or within GP practices / community centres.

If you are interested in providing feedback on your experiences please contact Sarah Menist on 07805 168 063 or



Gentle Dusk

Advance Care Planning – Taking care of your Future Workshops

The materials from the Advance Care Planning – Taking care of your Future Workshops in Westminster on 25 March 2015 and Hammersmith on 2 April 2015 are now available to download:
Gentle Dusk Powerpoint Presentation
Gentle Dusk Advance Care Plan

Healthwatch Tri-Borough Forum District Nursing & Community Health Services

Date: 14 May 2015

Time: 1:30pm – 4:30pm

Location: St Pauls Church, Queen Caroline Street, Hammersmith, W6 9PJ

Come along to the first Tri-Borough forums, these meetings are an opportunity for everyone to hear about local services, give their feedback and help work on ideas to improve services. At this meeting you will hear about local district nursing services. This group is open to anyone with an interest in health and social care services across H&F, K&C and Westminster, and replaces the previous ‘Out Of Hospital’ group. For more information contact or 020 8969 4852

In March 2015, NHS England announced a new Mental Health Taskforce which will develop a five year national strategy for mental health, covering all ages. The strategy will align to the Five Year Forward View and will be informed by a wide range of lived experience and professional expertise.

The Taskforce wants to ensure that a wide range of stakeholders have the opportunity to feed in, therefore Mind and Rethink Mental Illness are running a survey, the results of which will feed into the Taskforce.

The survey is now open at 

They would very much welcome your input into the survey.
The survey will close on 15 May 2015.

There is further information about the Mental Health Taskforce and how you can get involved available on Mind’s website.

Adfam’s new peer support group for older people affected by a loved one’s drug, medication or alcohol use meets for the first time on Thursday 30 April, 12.30 – 4pm at AGE UK London, 21 Saint George’s Road, London SE1 6ES (on the corner of Oswin St). The office is approximately two minutes from Elephant and Castle underground station.

The session will comprise of lunch, a facilitated peer support session, followed by a mindfulness session. All travel expenses will be reimbursed.

Adfam know from consultation that this group experiences a high level of need on this issue, and that affected individuals value peer support. If you know of anyone you think would benefit or like to attend, please forward these details. Those wishing to attend can contact Adfam via this email or on 020 7553 7640. If you have any further questions, don’t hesitate to get in touch with them.